At SUKAD we challenge a famous motto that says: “The client is always right” and we replace it with: “An aware client is always right”. This subtle change is important, especially in relation to this specific situation: PMP Training. There are quite a few common misunderstandings about project management and project management certifications. As a result we often get requests for PMP training but when we explore the objectives with the client, we discover that the actual need is for project management (PM) training – not PMP.
There is a good chance that everything we share with you through this document and other documents on the project management knowledge portal you might already know, in that case you can ignore our communication. However, if there is a small chance, that there is indeed some misunderstanding; or you are not fully aware of the differences and requirements for PM, PMP, PMI … then we urge you to go through this document and another document that we will post here as well under the title “General Information about PMI – PMP – Certification”.
Objective of this message
Please note that our objective is to provide YOU the best, most appropriate service that has direct impact on your team and organizational performance. We want to avoid providing training that is not in line with your business objectives. You trust us and to build on this trust we must communicate with clarity and transparency.
If the client is aware of the requirements and understands the full situation … and … the client wants PMP training, we will provide what is requested. If the PMP is not an objective but the client wants their personnel to apply project management effectively on the job, we can provide what is appropriate; an alternate.
Over the last few years, many clients have been requesting PMP training from us.
- In some of the situations, the request is for the candidates to achieve the PMP certification AND the candidates have the required experience. This is appropriate and PMP training would be the right option.
- In other situations the request is for the candidates to achieve the PMP certification but we discover that the candidates do not have project management experience; therefore, they do not meet PMI requirements to sit for the exam. In this case, the training will be beneficial but there is a gap since the training focus is on helping people on passing an exam … an exam they cannot take. The ultimate result, the training is not optimized and the benefits are significantly reduced or marginal.
- In some cases the request is for general project management training (the client needs project management awareness) but mistakenly the request is for PMP training. In this case, a two-day or three-day awareness or methodology workshop would be adequate and such a workshop will focus on applying project management.
Please refer to other document on this portal:
Remember the client is NOT always right … “An aware client is always right”